1. What does Tradie Resources do?

We provide tailored HR and WHS support to businesses in the trades, services, and construction industries. From employment contracts and compliance audits to payroll setup, wage analysis, and ongoing consulting, our goal is to take the complexity out of HR so you can focus on running your business.

2. Do you only work with trade businesses?

While our expertise is in the trade and construction space, we also support clients in related sectors - including logistics, manufacturing, and other service based small business operations. For industries outside of this space, you can visit our partner business at 360hrconnect.au

3. Can you help us interpret or apply our Enterprise Bargaining Agreement (EBA)?

Yes. We can review your EBA in detail, break down its obligations (wages, breaks, allowances, RDOs, overtime, etc.), and help integrate it into your payroll systems such as Employment Hero. We also prepare cheat sheets to support practical application.

4. Do you offer payroll setup and ongoing processing?

Absolutely. We specialise in building compliant payroll systems tailored to your specific award or agreement - we use Employment Hero Payroll. We can also take care of weekly or fortnightly payroll processing (in line with the relevant award or agreement), including timesheet review, compliance checks, STP submissions, and superannuation.

5. Can you set up and manage Employment Hero for us?

Yes. We’re experienced in setting up Employment Hero Payroll from scratch - including configuring awards, creating employee profiles, migrating leave balances, and building complex rule sets (like EBAs). Ongoing management is available as part of our tailored payroll services.

6. How do you price your services?

We offer both hourly consulting rates and project-based pricing depending on your needs. Our most common arrangements include project-based work, or ongoing monthly support through our membership tiers. We're transparent with our fees and always happy to tailor a solution.

7. What’s included in your membership packages?

Our Memberships include access to ongoing advisory support, compliance updates, template documents, employment contract reviews, and regular check-ins. Higher tiers may also include hiring and recruitment.

8. Do you offer support with WorkCover claims or registration?

Yes. We assist employers in understanding their obligations under their relevant WorkCover, setting up WorkCover insurance, and managing claims or disputes. We also guide you through notification, reporting, and return-to-work processes.

9. Can you help with performance management and reviews?

We can provide performance review templates, facilitate check-ins, and train managers in effective feedback and performance processes. We also offer simple, tailored systems (like shared forms or spreadsheets) to track progress, goals, and employee development. We can also manage the end-to-end process of conducting performance reviews, or managing underperformance.

10. Do you assist with difficult terminations or HR disputes?

Yes - we offer support around terminations, redundancies, disciplinary processes, and compliance with the Fair Work Act. We aim to minimise legal risk and provide you with step-by-step guidance, including documentation and communication templates. We can provide guidance so you or your team can manage the process, or we can take over the process entirely.

11. Can you help us understand which award applies to our business?

Yes - we can assess your business activities and employee duties to determine the correct Modern Award(s). We then interpret the award provisions (e.g. pay rates, allowances, rostering rules) to help ensure full compliance with Fair Work requirements.

12. Can you tell us exactly what to pay our employees?

Yes. We provide tailored wage assessments and BOOT (Better Off Overall Test) analysis, breaking down how much you need to pay under the award (or EBA), what allowances apply, and how to manage overtime, penalty rates, or flat rates without breaching the law.

13. We’re paying above-award – do we still need to track hours or overtime?

Yes - if you’re paying a salary or flat rate, you still need to track time and ensure that employees remain better off overall. We can review your arrangements and prepare a detailed offset analysis to confirm how many hours of overtime your current rate covers.

14. Can you help us write or review employment contracts?

Definitely. We can draft award-compliant employment contracts for full-time, part-time, casual, apprentice, or salaried roles. We ensure your contracts include clauses around termination, probation, offsets, flexibility, confidentiality, and more. We can also create sub-contractor agreements.

15. What happens if we need to fire or discipline an employee?

We guide you through lawful termination processes to minimise risk of unfair dismissal or general protections claims. This includes issuing warnings, conducting investigations, and documenting poor performance or misconduct - step by step.

16. Do you help with rosters and workforce planning?

Yes - we can support you with rostering practices that comply with award limits (e.g. maximum hours, breaks between shifts), while also helping you manage RDOs and casual staff. We can also advise on structuring shifts around project needs and compliance.

17. Do you provide workplace policies or manuals?

We sure do. We tailor each policy to suit your business. We can create an Employee Handbook containing all relevant policies, or several different handbooks with their respective policies - whatever your business needs!

18. Can you train our admin staff or site managers on HR and payroll?

Yes - we can run tailored training for internal staff on award interpretation, payroll processing, performance management, and more!

19. Do you support Fair Work disputes or audits?

Yes - we assist with responses to Fair Work audits, help with backpay calculations, draft correspondence, and support your business in negotiations or dispute resolution processes. Early support can prevent penalties or reputational damage.

20. Can you help us prepare for hiring or business growth?

Absolutely. We can help set up compliant onboarding workflows, contracts, and policies, and assist with planning staffing needs across multiple projects. We also support businesses moving from 1–2 employees to 20+ with systems and scalable HR/WHS support.